Thank you for choosing our store! We strive to provide you with a seamless and efficient shipping and delivery experience. Please read our Shipping and Delivery Policy below to understand how we handle the shipment of your orders.
- Shipping Partner and Delivery Timeline:
a. We have partnered with Shiprocket, a reliable logistics provider, to ensure safe and timely delivery of your orders.
b. We aim to process and dispatch orders within 1-2 business days from the date of order confirmation, subject to product availability and payment verification.
c. The estimated delivery time for orders within India is 7-10 business days. However, please note that delivery times may vary depending on the shipping destination, external factors, and unforeseen circumstances.
- Shipping Charges:
a. We offer free shipping on all orders within India.
b. For any special shipping requirements, such as expedited shipping or delivery to remote locations, additional charges may apply. Such charges will be clearly communicated during the checkout process.
- Order Tracking:
a. Once your order is shipped, you will receive a confirmation email or SMS with a tracking number and a link to track the status of your shipment.
b. You can also log in to your account on our website to access the tracking information.
- Delivery Attempts and Re-Delivery:
a. Our shipping partner will make multiple attempts to deliver your order to the provided shipping address. In case of unsuccessful delivery attempts, they may contact you for further instructions.
b. If delivery is unsuccessful after multiple attempts, the package may be returned to us. In such cases, we will reach out to you to confirm the updated shipping address and arrange for re-delivery, subject to additional shipping charges if applicable.
- Address Verification:
a. It is your responsibility to provide accurate and complete shipping address details during the checkout process.
b. We do not take responsibility for any delays, failed deliveries, or lost packages resulting from inaccurate or incomplete shipping address information provided by you.
- Damage or Loss during Transit:
a. We take utmost care in packaging and protecting your orders to ensure they arrive in excellent condition. However, in the rare event that your order is damaged or lost during transit, please contact our customer support team immediately within 48 hours of receiving the package.
b. We may require photographic evidence of the damaged package or items to process a claim with our shipping partner. Please cooperate with our team to resolve the issue promptly.
- International Shipping:
a. Currently, we only offer shipping within India. We do not provide international shipping services.
Please note that our shipping and delivery policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates.
If you have any further questions or need assistance regarding shipping and delivery, please don’t hesitate to contact our customer support team. We are here to help you.